BitePal Support

Smart calorie tracker

Need help or have a question? We're happy to help.

Contact us
Email: info@mealpay.se
We usually reply within 1 to 2 business days.

Frequently asked

How does calorie tracking work?

Snap a photo of your meal, scan a barcode, describe what you ate in your own words, search our food database, or add it manually. BitePal estimates the calories and macros and adds them to your day.

How accurate are the AI estimates?

AI photo and text estimates are approximations and include an honest confidence level. You can adjust the portion or the exact values before saving.

How do I manage or cancel my subscription?

Subscriptions are handled by Apple. Open the Settings app on your iPhone, tap your name, tap Subscriptions, choose BitePal, and manage or cancel there. If you cancel, you keep access until the end of the current billing period.

How do I restore a purchase?

On the BitePal paywall, tap "Restore" to restore an active subscription on a new device.

How do I delete my account and data?

You can delete your account and all associated data from within the app, or email us at info@mealpay.se and we will remove it promptly.

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